Meet Martha Vining, Customer Service Specialist

Published on June 30, 2020

Name: Martha Vining

Department: Go To Café

Position: Customer Service Specialist

Number of months employed by Givens Gerber Park: 9

What attracted you to come work for Givens Gerber Park?

What attracted me to working for Givens Gerber Park is that I was already familiar with the Givens Organization. Before I started working here, I was the Assistant Director of Dinning Service for the Givens Estates Health Center for three years. Throughout my time at Givens Estates I saw that the core values Givens embodies (commitment, caring, courage, and collaboration) strongly aligned with my personal values.  I stepped away from that position to travel for a while. When I finished traveling, I realized that I missed the food service industry. I decided that I wanted to come back to be a part of the Givens organization.  I saw that Givens Gerber Park was opening a Café for their newest affordable housing community and I decided I had to be a part of it.

What is a fun fact about you?

After my time at Givens Estates Health Center I got the opportunity to travel. My Husband and I decided we wanted to go to Spain and walk the Camino de Santiago (Way of St. James). This was the oldest hiking path we had ever been on, over 1000 years old. We started our adventure form the North of Spain which made our trip about 825 km (512.63 miles) long. We travel with a group of friends and met people from 35 different countries. During our trip we stayed in multiple little villages along the way and tasted the most amazing food. To prepare for this trip we went to informational meetings at REI, hiked most of the wonderful trails in Western North Carolina, and watched the movie “The Way” (2010).

What are a few of your primary responsibilities?

I am the first person you meet when you come to the Café, so I make sure that the register area has everything residents need to order. Anything from menus to enticing desserts. I help keep the Café and kitchen clean. When working with new residents or potential residents, I like to introduce them to the Café, help them understand how the Café flows and give suggestions as to what to try. I also help prep some foods and sometimes get to dapple in my favorite thing, baking!

Like many other restaurants COVID-19 has changed some of the ways we work in the Café and the responsibilities that we have. We are currently doing once a week Café menus were resident choose what they would like for the week and turn in their menus. Some of my newly added responsibilities include delivering meals to residents’ doors and helping them check the balances on their accounts.

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